I am unable to Send As a specific User when using emarketing

This issue can occur if the User has been created but has not previously sent an emarketing campaign. Follow the steps below to resolve the issue:

  1. Sign in to Act! 365 as the affected User
  2. Send an emarketing campaign by following the article below:

    How do I send an email campaign in Act! 365?
    https://actcloud1.zendesk.com/hc/en-us/articles/202143755-How-do-I-send-an-email-campaign-in-Act-365- 

  3. Once the emarketing campaign has been sent log-on as another User
  4. Send an emarketing campaign and the missing User will now be listed under Send As
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